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Answers to your questions
What is the return policy?
Our goal is for every customer to be completely satisfied with their purchase.
If this is not the case, please let us know and we will do our best to find a solution that suits you.
What variety of yerba mate and what type of gourd should I choose?
We invite you to consult our detailed guide, in which you will find all our advice for making an informed choice.
If you are still unsure, please do not hesitate to contact us by email or via our Instagram account — we will be happy to assist you in your selection.
When will I receive my order?
We will process your order as quickly as possible in order to ship it as soon as possible.
Once your order has been shipped, you will receive an email containing all the necessary information. Delivery times may vary depending on your location.
Where are your products manufactured?
Our products come mainly from Argentina and Brazil, where they are made by carefully selected artisans.
We strive to guarantee exceptional quality while supporting fair trade and sustainable practices that respect people and the environment.
What is the cost of delivery?
Delivery costs are calculated based on your location and the items in your order.
The exact amount will always be communicated to you before you confirm your purchase.
